SecureNotes is a secure e-mail program that works in conjunction with your current e-mail.SecureAgent Home
SecureNotes is a secure e-mail program that works in conjunction with your current e-mail.
SecureNotes is a secure e-mail program that works in conjunction with your current e-mail.

    SecureNotes® - Frequently Asked Questions

    Why isn't regular e-mail secure?

    Standard e-mail passes through Internet (TCP/IP) lines and a number of connecting servers to reach its ultimate recipient. During that process, unauthorized recipients can intercept the e-mail message. In addition, a copy left on a server can be accessed. Regular e-mail is as public as a highway billboard.


    How does SecureNotes keep my e-mail private?

    SecureNotes is a special software program that is a virtual 'armored car' delivering your message. From the moment it leaves your computer, it is protected until it reaches its ultimate destination. SecureNotes gives your e-mail communications ultimate protection including:

      Encryption & Compression - Makes messages and attachments impossible to read during transit

      Authentication - Verifies the identity of both sender and recipient

      Deletion - When the message is read, SecureNotes deletes it from the SecureNotes server


    When I delete standard e-mail, isn't it gone forever?

    No. To provide "backup", a copy of your standard e-mail may reside on the e-mail server you are using, whether it is an internal company server or an Internet service provider's server! This is done as a back up for disaster recovery. To ensure that your e-mail is confidential, you must use a security product such as SecureNotes, which deletes the copies of your e-mail from the server when read by the recipient.


    Can I use SecureNotes with my current e-mail program?

    Yes. SecureNotes is a software interface program (for windows-based systems) that enables you to continue using your standard e-mail program. Because SecureNotes is seamless, the only difference you will notice is the option to "secure" select e-mails.


    Will I have to learn a new program to operate SecureNotes?

    No. SecureNotes is easy to use. A simple screen appears, giving you the option to select "secure" or "regular" and "send". Security has never been so easy!


    What type of customer support can I expect?

    SecureAgent Software provides full customer support by telephone. Simply call the company
    headquarters; a technician will be glad to assist you. We are available to help you and your SecureNotes clients and users.


    Contact Us

    SecureAgent Software
    Address:
    2448 E 81st St, Suite #2000
     Tulsa 74137-2448 USA
    Phone:   1.918.971.1600
    Fax:       1.918.971.1623
    Web:      www.secureagent.com